El Paso 915.592.9892 | Las Cruces 575.524.7162 | Nation-wide 800.462.2278
The One Source Audio Response Teller (iTalk) is a convenient way for our members to access their account information 24 hours a day. In addition to checking balances, members can transfer money within their accounts, make a payment and much more. This service is free of charge to our members.
How to Get Started
- Step1: Call One Source
From El Paso you will need to call 915.592.0223 or 800.532.0223 from outside El Paso to sign up for iTalk
and receive your temporary password.
- Step 2: Follow the Prompts on iTalk
Call at 800.462.2278 and follow the prompts to finish your enrollment.
How To Use it
iTalk has two modes that you can use. The Expert Mode is the default mode that requires the use of the service codes on this page. The Menu Mode is the mode that offers you a list of choices and prompts you to choose one by pressing a number. For example, in Menu Mode, the teller may say: "For balance inquiries, press 1, for transfers, press 2. . . ." You can change modes by pressing 80# and then 1#. Then you simply follow the directions, using the account ID’s if needed.
If you have problems, call our office at 915.592.0223 or 800.532.0223 outside of El Paso and let us know so we can help.
SEE BELOW FOR EXPERT MODE CODES